What to Look For
While all the services in our lineup provide the same rudimentary functionality of data storage, they can vary greatly when it comes to features, accessibility and support options. Understanding the offerings of an online storage service is crucial to ensure you opt for a service that provides the functionality and usability you’re seeking. Whether you are a consumer or small business user, these are the features you should look for in an online backup storage service.
Storage SpaceOne of the most important things to consider when researching online document storage services is the allotted storage space. The best cloud services are those that provide unlimited storage for a flat monthly fee. This means you can store as many files as you want without the service ever capping your limit. If storage space isn’t your top priority, opt for an online data storage service that delivers a low cost per gigabyte.
FeaturesOnline storage backup services should provide practical features that make uploading and sharing your files easy and convenient. For instance, the service should provide folder sharing, offline syncing and file versioning in case you lose the most recent version of a stored file. Additionally, there should be backup options so files are automatically updated whenever you make changes, and you should have the ability to restore any file you delete from your account.
File Access & SupportOnline storage services should allow you to store any digital file, regardless of type. They should also provide widespread accessibility to those files. This means you should be able to upload and access your data from several devices, including multiple computers and various mobile devices. Any service you are considering should also provide access to your account from any web browser, as well as a desktop app that allows you to easily drag and drop files or folders to sync to your online account.
Ease of UseLook for online storage services that are powerful yet simple enough for the average consumer to understand and use. A clean, intuitive account interface fosters easy navigation. Uploading files and software installation, if required, should be straightforward. A good online storage service will allow you to begin uploading files to your account within a few minutes.
Help & SupportEven the most user-friendly online storage services should be supplemented with useful help and support options. Troubleshooting and technical resources should be available, including video tutorials and a comprehensive knowledge base. Direct customer support should also be offered via telephone, email or live chat.
Cloud Storage Comparison